Delivery Information & About Us
Standard Delivery Fees
We deliver Monday to Friday in the afternoon (1pm to 6pm). We DO NOT deliver on Weekends. (exceptions are Christmas, Mothers Day & Fathers Day). We cannot guarantee a delivery will be made at a specific time.
Same day delivery for baskets ordered before 11am (next day delivery for fruit baskets)
Delivery Area - Darwin & Suburbs, Palmerston & Suburbs & Howard Springs $10.00
Delivery Area - Coolalinga, Virginia $12.00
Delivery Area - Giraween, McMinns Lagoon, Humpty Doo, Herbert $15.00
To avoid any inconvenience please choose the correct delivery cost on checkout. If the incorrect delivery destination is chosen we will contact you to recover additional costs which may offend.
Deliveries outside of the Darwin & rural area are via Australia Post (Postal & Additional Packaging costs apply). Please give us a call on 0415244821 to make arrangements.
Deliveries will, under normal circumstances, be delivered by the date quoted. Occasionally deliveries may be delayed by circumstances beyond our control. Although we will do our best to accommodate delivery windows the time of delivery will be determined by the volume of gifts and delivery locations on the day. It is not always possible to accommodate these kinds of requests.
The delivery amount will appear on your order after the PayPal process and before you confirm your order. For areas outside the Darwin and rural areas please contact us via email at firstname.lastname@example.org or phone 0415 244 821 to obtain a quote.
Please ensure that you include the recipients name, a correct physical address (we do not deliver to Post Office Boxes), delivery date, a contact phone number and your personal message. If the recipient is not at the address supplied and the delivery driver deems it unsafe to leave the gift basket, a calling card will be left.
Every effort will be made to deliver the gift basket to the recipient at the address specified, however if the gift basket cannot be left at the address specified and is required to be re-delivered at another time, an extra delivery fee will apply.
All orders placed during special events are final and Territory Gift Baskets will not accept any cancellations to orders. Delivery terms and conditions are subject to change during special event periods.
Deliveries during Cyclone Season
From November through to March each year is the cyclone season in the Top End. During this time Darwin is susceptible to severe cyclones. During cyclone warnings all deliveries will be suspended until the all clear is given or if we deem it safe to continue deliveries. During this time we will post information concerning deliveries on the home page of the website.
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"I have had very positive feedback from my son as to the contents of the gift basket that was delivered. I thank you most sincerely. As we live interstate and as I have a need every so often to send a gift basket to Darwin, I will keep you in mind for future events. I will also post a little note on facebook thanking you and recommending you. Have a lovely weekend." Raelene
"Thanks very much! One very happy recipient who just phoned and is ecstatic! 2 baskets to date have been exceptional, I look forward to ordering many, many more!" Tara
"Thank you. I received a text from my brother and sister inlaw, they were impressed and thankful for the gift hamper."
"I actually just want to say a big thank you for the gift basket that I ordered for my dad – it was delivered so fast and he said it was fantastic and very nicely presented (it made his day). Many thanks and I will be sure to be in touch in the future if the need arises. Hope you have a great day and thanks again " Raelene
"Thanks so much for doing this Linda; it was a big success! Two little grandchildren particularly happy about the chocolate!" Betty
"And thanks for the great service! Much appreciated with the prompt delivery and special presentation of the basket ...and a great surprise for him too he said!" Kerry
“Thank you for making my friend smile! She loved the basket, including her favourite snacks. Fantastic to find a local company with such great service." Helen
"Wow, ordered a gift basket around 12:30 today and the recipient had it before 3. Fantastic service. Thanks" Mark
"Thank you for the gift basket donated to the RSPCA Darwin Quiz Night. It was first prize in the raffle that raised quite a lot of money." Julie
"Thank you for creating my beautiful wedding hamper which I received on my Hens Day! Filled with lots of gorgeous goodies, it was such a treat!" Stephanie
"Thank you VERY much They look fantastic and she loved it. Always a pleasure ordering with you." Natalie