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FREE delivery for orders over $129 (Darwin & Palmerston)
FREE delivery for orders over $129 (Darwin & Palmerston)

Customer Service

Delivery Information 
 **Please ensure that you include the recipients name, a correct physical address, delivery date, a contact phone number and your personal message**
 
Gifts that cannot be left and unsuccessful deliveries will be attempted the next business day in Darwin & Palmerston only (this does not include rural areas). After this an additional delivery fee of $10 will be charged. 
If we are unable to deliver a gift to a rural address on the first attempt the recipient will be required to pick up or pay an additional delivery fee.
A calling card will be left for recipient to contact us  
We deliver our own baskets in the Darwin, Palmerston and some Outer Rural Areas Monday to Friday between 12pm & 5pm.
 Exceptions are Mother's Day & Father's Day.  
Weekend delivery can be discussed via telephone or email (pending availability)
We cannot guarantee a delivery will be made at a specific time.
**FREE DELIVERY IN DARWIN & PALMERSTON WHEN YOU SPEND $129 OR MORE**
(Does not include delivery to rural areas)
Same day delivery for baskets ordered before 11am.
(NEXT DAY DELIVERY FOR FRUIT BASKETS)
Same day delivery, when ordered before 11am, to Royal Darwin Hospital, Darwin Private Hospital and Palmerston Hospital.
$10.00 Local Delivery -
Darwin & Suburbs - Postcodes 0800, 0805, 0810, 0812, 0828, 0829.
Palmerston & Suburbs - Postcodes 0830, 0832
$10.00 Outer Suburbs Delivery
Howard Springs - Postcode 0835
Coolalinga - Postcode 0839
Virginia - Postcode 0834
$20.00 Rural Areas Delivery -
Giraween - Postcode 0836
McMinns Lagoon - Postcode 0836
Humpty Doo - Postcode 0836
Herbert - Postcode 0836 
To avoid any inconvenience please choose the correct delivery cost on checkout. 
If the incorrect delivery destination is chosen we will contact you to recover additional costs and your gift will be delivered once payment is received.
We do not personally deliver outside of the Darwin, Palmerston & rural areas as listed above, however we can arrange delivery via a courier for an additional fee. Please phone or email for a quote at salestgb@outlook.com.au or phone 0415 244 821.
Australia Post is not a holding facility and will not accept gifts unless they go through the postal service at a minimum cost of $25.
Deliveries will, under normal circumstances, be delivered by the date quoted (exception is Christmas delivery peak periods). Occasionally deliveries may be delayed by circumstances beyond our control.
Although we will do our best to accommodate delivery windows, the time of delivery will be determined by the volume of gifts and delivery locations on the day.
It is not always possible to accommodate these kinds of requests.
The delivery amounts will appear before the payment process and before you confirm your order.
All orders placed during special event days are final and Territory Gift Baskets will not accept any cancellations to orders.
Delivery terms and conditions are subject to change during special event periods.
Customised Orders
We understand that not all of our Gift Baskets will suit everyone so we are able to customise our gifts. If you would like to customise one of our gifts, give us a call on 0415 244 821 to have a chat or email us at salestgb@outlook.com.au with the details of what you would like in your gift basket and we can arrange a quote. Customised gifts can be arranged for next day delivery and may incur a surcharge.
Bulk Orders
Orders of 5 or more gift baskets require a minimum of 2 days notice.
Special pricing arrangements can be made for bulk orders delivered to one or multiple addresses.
Please phone 0415 244 821 or email us at salestgb@outlook.com.au to obtain a quote.
Hospital Deliveries
Please ensure that the patient is still in hospital before ordering your gift basket as a redelivery fee will apply if the the person is residing at home.
Please check the name of the patient and ensure that they have booked in under this name. 
If known, please provide maiden name of mother for new baby gifts. 
Provide the Ward and Room details if known.
Deliveries during Cyclone Season 
From November through to March each year is the cyclone season in the Top End. During this time Darwin is susceptible to severe cyclones.  
During cyclone warnings all deliveries will be suspended until the all clear is given or if we deem it safe to continue deliveries. During this time we will post information concerning deliveries on the home page of our website. 
Alcohol
Please note alcohol deliveries MUST be accepted by an authorised person over 18.
We CANNOT leave alcohol at unattended premises.
Gift Baskets containing alcohol cannot be delivered to restricted premises or restricted areas.
Gift Packaging
All our gifts are adorned with ribbon and accompanied by a personalised gift card containing your message at no extra cost.
We use alternate and unusual containers depending on the type of gifts and the recipient, including baskets, glossy hamper boxes, wooden trays, crates, garden pots, eskys, tubs etc. (some containers may vary from the photos due to stock availability)

Cancellation of Orders

All orders cancelled after payment has been received will incur a cancellation fee of $5.

This is a fee that is charged to us by the Shopify.

 
Our Gift Baskets

All our gift baskets are uniquely designed. Photographs of the gift baskets presented on this website are a general representation of our gift basket designs. All our gift baskets are uniquely-designed and lovingly curated by hand. We put together each gift as it is ordered and on the day of delivery to ensure gifts are fresh and presented beautifully each time.

Fees
All basket costs include Credit Card fees & 10% GST.
Accepted Payment Methods
We accept Mastercard, Visa and ZipPay. 
 
ABOUT US

Shopping made easy! 

In this high tech busy world we have less & less time to do the things we need to do or show the people close to us how we feel about them.  
We're here to help!  
We have gift hampers and gift baskets for all occasions. All products are specially selected to create the perfect gift to thank, congratulate or celebrate any occasion.
We're a modern locally owned and operated gifting service and we like to keep things stylish and simple.
Our gift baskets and boxes are curated with love and care. We only choose products we absolutely love.
We source our products from small local and Australian businesses wherever possible.
 
 Shop online 7 days a week.
 We make up each basket as needed and we personally deliver our gift baskets in the Darwin, Palmerston and rural areas to ensure they get to where they're going in pristine condition.
 
For beautiful gift basket creations that leave a lasting impression every time, shop online with a local Darwin business, knowing that Territory Gift Baskets have the products you're looking for, at prices that will fit your budget. All of our baskets are professionally packed fresh to order.